Privacy Policy
Effective Date: January 1, 2026
This Privacy Policy describes how Guided Tours LLC (EIN: 41-4371117) ("we," "our," or "us") collects, uses, and protects the personal information you provide when using our website at www.statueoflibertycrusies.com. By accessing or using our website, you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name, email address, and phone number
- Billing address and payment information (processed securely via third-party payment processors)
- Travel dates and ticket preferences
- IP address, browser type, and device information
- Communication records, including emails and support messages
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your ticket orders
- To communicate with you about your booking and provide customer support
- To send transaction-related emails, including booking confirmations and receipts
- To improve our website, services, and customer experience
- To comply with applicable legal obligations
- To prevent fraud and protect the security of our platform
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and fulfilling your orders, including payment processors, email service providers, and analytics platforms. These parties are contractually obligated to protect your information and use it solely for the purposes we specify.
We may also disclose your information when required by law, regulation, or lawful governmental request.
4. Payment Security
All payment transactions are processed through secure, PCI-compliant third-party payment processors. We do not store your full credit card number or sensitive financial data on our servers.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You may configure your browser to decline cookies; however, doing so may affect certain features of our website.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data, subject to legal limitations
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at support@statueoflibertycrusies.com.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of our website following such changes constitutes acceptance of the updated Policy.
10. Contact
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@statueoflibertycrusies.com
Website: www.statueoflibertycrusies.com
