Terms & Conditions

1. About Our Services

Guided Tours LLC is an independent, third-party ticket reseller. We are not affiliated with, endorsed by, or officially connected to the National Park Service, the Statue of Liberty-Ellis Island Foundation, or any government agency. Ticket prices on our platform may differ from face value due to service and convenience fees.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. If you are purchasing on behalf of a minor or a group, you accept full responsibility for the accuracy of the information provided.

3. Ticket Orders

All orders placed through our website are subject to availability. Completion of payment does not guarantee ticket issuance if technical errors or inventory issues arise. In such cases, we will notify you promptly and offer a full refund or suitable alternative.

Tickets are issued for specific dates and times. It is the customer's responsibility to verify all booking details prior to purchase. We are not responsible for missed visits due to customer error in selecting dates, times, or ticket types.

4. Pricing and Fees

All prices displayed on our website include applicable service fees. These fees compensate us for sourcing, processing, and facilitating your ticket purchase. Prices are subject to change at any time without prior notice. The price displayed at checkout is the final price you will be charged.

5. Payment

We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed in U.S. dollars. By submitting payment, you authorize us to charge the total amount displayed for your order.

6. Cancellations and Refunds

All sales are subject to our Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy carefully before completing your purchase.

7. Prohibited Uses

You agree not to use our website for any of the following:

• Fraudulent or unlawful transactions
• Unauthorized resale or transfer of purchased tickets
• Submitting false, misleading, or incomplete information
• Attempting to interfere with or disrupt our website or systems
• Harvesting data or using automated scripts to access our platform

8. Limitation of Liability

To the maximum extent permitted by applicable law, Guided Tours LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the purchase of tickets, including but not limited to loss of revenue, loss of data, or inability to use the service.

Our total liability to you for any claim arising from your use of our services shall not exceed the amount you paid for the order in question.

9. Third-Party Links

Our website may contain links to third-party websites for informational purposes. We are not responsible for the content, accuracy, or practices of any third-party websites. Visiting these links is at your own risk.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Guided Tours LLC or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in New York.

12. Modifications

We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised effective date. Your continued use of our website after such changes constitutes your acceptance of the revised Terms.

13. Contact

Company: Guided Tours LLC (EIN: 41-4371117)

Email: support@statueoflibertycrusies.com

Website: www.statueoflibertycrusies.com